Return Policy

Return Policy

We offer hassle-free returns under the following conditions:


Eligibility

  • Return request must be raised within 2 days of delivery.

  • Product must be unused, unwashed, undamaged, and in original packaging.

  • Return is not available for:

    • Innerwear and lingerie

    • Swimwear

    • Accessories (earrings, masks, etc.) for hygiene reasons


Process

  1. Contact care.formova@gmail.com with your order ID.

  2. Our team will arrange reverse pickup or provide a return shipping address.

  3. Once the product passes our quality check, exchange/refund will be processed.