Privacy Policy

Privacy Policy – Formova.in
Effective Date: 09/08/2025

At Formova.in, we value your trust. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.formova.in or make a purchase from us.

We are committed to ensuring your privacy is protected in compliance with the Information Technology Act, 2000, and applicable Indian data protection laws.

Information We Collect

We may collect the following information when you interact with our website:

  1. Personal Identification Information

    • Full name

    • Billing and shipping address

    • Email address

    • Mobile number

  2. Payment Information

    • We process payments via secure third-party payment gateways (e.g., Razorpay, Paytm, etc.).

    • We do not store your credit/debit card details on our servers.

  3. Order & Transaction Data

    • Purchase history

    • Order details and preferences

  4. Technical Information

    • IP address, browser type, operating system

    • Website usage patterns (pages visited, time spent, etc.)

  5. Cookies & Tracking Technologies

    • We use cookies to enhance your browsing experience and analyse website traffic.

    • You can disable cookies through your browser settings.

How We Use Your Information

We use your data for purposes such as:

  • Processing and fulfilling orders.

  • Communicating order updates, offers, and promotions (with your consent).

  • Responding to customer service queries.

  • Improving our website functionality and user experience.

  • Detecting and preventing fraud or unauthorized activities.

How We Protect Your Data

  • SSL encryption for secure transactions.

  • Limited employee access to personal data.

  • Regular security audits to protect against unauthorized access.

Sharing Your Information

We do not sell your personal data. We may share limited information with:

  • Payment processors to complete your transactions.

  • Logistics partners for order delivery.

  • Marketing services (only if you have opted in).

Your Rights

  • Request access to your personal information.

  • Request corrections or updates to your information.

  • Request deletion of your data (subject to legal requirements).

You can exercise these rights by contacting us at care.formova@gmail.com

Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.